104 Plumbing Supply104 Plumbing Supply104 Plumbing Supply

PRIVACY POLICY

I. Introduction

This Privacy Policy explains how the 104 Plumbing Supply Inc. (“104 PLUMBING”) collects, uses, shares and safeguards Personal Data and Non-Personal Data on www.104 PLUMBINGsupply.com, mobile websites, microsites, mobile applications, 104 PLUMBING profiles on 104 PLUMBING social media sites and any other digital services and platforms officially operated or used by 104 PLUMBING from time to time (“Sites”), as well as by phone or by paper. In certain Sites operated overseas, the privacy policy displayed on those Sites, and not this Privacy Policy, may govern the collection, use and sharing of information.

II. Changes to the Privacy Policy

As 104 PLUMBING, its products and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Effective Date” at the bottom of this page.

III. Types of Data We Collect

Personal Data

We collect information (whether online, by phone, or by paper) that enables 104 PLUMBING to identify or contact you (“Personal Data”) to carry out its business purposes. 104 PLUMBING Sites collect this information for a variety of business reasons, including but not limited to, inquiries about 104 PLUMBING products and services, purchasing 104 PLUMBING products or services, or otherwise interacting with 104 PLUMBING.

The types of Personal Data we collect include, but are not limited to:

  • General data (e.g., names, dates of birth, home and business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our members/customers)
  • Financial information (e.g., credit and debit card numbers, credit reports, passwords and PIN numbers) for product sales or employment purposes
  • Other identification information
  • Government-issued identification numbers (e.g., social security numbers, national identification numbers and tax identification numbers), for example are not usually being collected from users unless 104 PLUMBING makes payments to users, for services as an employee or independent contractor

104 PLUMBING may also receive Personal Data from third parties for 104 PLUMBING’s use in marketing to potential new customers.

Non-Personal Data

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
  • Products and services viewed, including advertisements for such products and services
  • Computer type, operating system and platform type
  • Internet service provider
  • Your industry and business (e.g., company size and location, job functions and seniority levels)

IV. How We Use Your Data

In addition to the uses described above, we may use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below, in order to

Personal Data

  • Identify you when you visit our Sites
  • Provide service communications such as bill reminders, order confirmations and customer service messages
  • Provide products, information and services you request or that we think you may be interested in
  • Respond to your emails or online requests for products, services, or information
  • Deliver and process surveys
  • Personalize and improve the usability of the Sites
  • Fulfill and/or deliver 104 PLUMBING products and services
  • Tailor content, advertising and marketing to you
  • Publish directories, lists and registration lists on the Sites and in print and digital media to allow the public to find you; such directories and lists will not include credit card information or personal identification numbers such as social security numbers, as set forth in the “Contact Information” section below

Non-Personal Data

We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by 104 PLUMBING, you may be subject to the privacy policies of these third-party sites.

V. How We Share Your Data

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., 104 PLUMBING may contract with third parties to provide services on our behalf such as data hosting services; packaging, mailing and delivering services; customer support and consulting services; and event registration services).
  • Share data with third parties as required by law or to protect 104 PLUMBING in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on 104 PLUMBING; (b) protect and defend 104 PLUMBING’s rights or property; or (c) protect the personal safety of 104 PLUMBING personnel or members of the public in appropriate circumstances.
  • Share data with third parties if 104 PLUMBING and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if 104 PLUMBING undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise; information may be transferred as part of that transaction or change.
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., products and services, business software solutions, or product discounts). These third parties may include social media sites such as Facebook, LinkedIn, Twitter, Instagram and others who may contact you with “targeted ads” relating to legal and other services. Users can request their information to be removed from such lists by contacting us, as set forth in the “Contact Information” section below.
  • Share data with third parties under other unanticipated situations.
  • Share your email address, but only as permitted by 104 PLUMBING Email Policy, as follows:

Your email address will be used only by 104 PLUMBING, its entities and 104 PLUMBING vendors performing member services, or offering products on 104 PLUMBING’s behalf. 104 PLUMBING does not sell or rent email addresses to anyone outside 104 PLUMBING, nor does 104 PLUMBING share email addresses to unrelated third-parties, affiliates, or 104 PLUMBING members. Please understand, however, that in such cases, your email address may be visible to others. 104 PLUMBING also shares your email address with third parties to enable 104 PLUMBING to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Finally, 104 PLUMBING shares email addresses with third parties as necessary for 104 PLUMBING to perform certain services on our behalf, such as packaging, mailing and delivering products and to respond to your service requests.

VI. How You Can Manage the Processing of Your Data

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products or services), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law. You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

For California residents, please consult the “California Privacy Rights” section for additional considerations.

VII. California Privacy Rights

In addition to the rights as explained in this Privacy Policy, under California’s “Shine the Light” law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please email us at: info@104 PLUMBINGsupply.com

Please include your full name and address, if applicable.

This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.

VIII. Canada Anti-Spam Law

104 PLUMBING complies with the Canada Anti-Spam Law. Non-104 PLUMBING users or associates who provide us a Canadian mailing address will not receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law) unless these individuals have “opted-in” to receive Commercial Electronic Messages.

IX. Children

We do not knowingly collect Personal Data from or market to children under the age of 13.

X. How We Protect Personal Data

104 PLUMBING implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, 104 PLUMBING cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

XI. User ID and Password

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data. To help you protect your privacy, these Sites have tools to help you log in and log out.

XII. Linking to Other Internet Sites

You should be aware that other Internet sites that are linked from the Sites or from an 104 PLUMBING email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

XIII. How You Can Access, Change and Delete Your Personal Data

We rely on you to update and correct your Personal Data. If you are a user of our Sites, subscriber to 104 PLUMBING publications or purchaser of 104 PLUMBING products and services, you can review, update and correct your information directly on 104 PLUMBING’s website or by contacting us using the information in the “Contact Information” section below. Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your Personal Data indefinitely, even after you are no longer an 104 PLUMBING member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements. Please note that you can request, at any time, that we delete your Personal Data. All requests must be directed to the contact in the “Contact Information” section below. We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties. When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if 104 PLUMBING determines that it is not practical or possible to delete it.

XIV. Cookies and Other Web Devices

Our website sends cookies (e.g., pieces of code or text placed on your computer by us or third-parties when you browse our Sites) to your web browser (if your browser’s preferences allow it) to collect data when you browse our Sites. Cookie settings can be controlled in your Internet browser to automatically reject some forms of cookies. If you view our website without changing your cookie settings, you are indicating your consent to receive all cookies from our Sites. If you do not allow cookies, some features and functionality of our Sites may not operate as expected. In addition to cookies, we place technological tools (and allow certain third parties to place technological tools) such as tags and beacons (e.g., code scripts that are primarily used to track visitors’ activities on our Sites by web analytics software), Internet Protocol (IP) addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.

XV. Transmission of Data to Other Countries

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data. By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

XVI. Right to Complain to Supervisory Authority

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

XVII. Breach Notification

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law

XVIII. Changes to Privacy Policy

In general, changes will be made to this Privacy Policy to address new or modified laws, and/or new or modified business procedures. However, we may update this Privacy Policy at any time, with or without advance notice, so please review it periodically. We may provide you additional forms of notice of modification and/or updates. You can determine when this Privacy Policy was last revised by referring to the effective date below.

XIX. Contact Information

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Please email us at: info@104plumbingsupply.com

Effective Date: August 17,2020

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